fatma hamrouni

Managed executive calendars and coordinated meetings across multiple EMEA time zones. Handled confidential client documentation and supported daily back-office operations including reporting, documentation, and data entry.

Managed executive calendars and coordinated meetings across multiple EMEA time zones, while handling confidential client documents with accuracy and discretion. Supported daily back-office operations including reporting, documentation, data entry, and structured filing.

Managed executive calendars and coordinated meetings across multiple EMEA time zones. Handled confidential client documentation and supported daily back-office operations including reporting, documentation, and data entry.

Managed executive calendars and coordinated meetings across multiple EMEA time zones. Handled confidential client documentation and supported daily administrative operations, reporting, and structured filing for operational requests.

• Managed executive calendars and coordinated meetings across multiple EMEA time zones.
• Handled confidential client documentation with strict accuracy, compliance, and discretion.
• Supported daily administrative operations including reporting, documentation, and data entry.
• Coordinated communication between internal and external stakeholders in a remote international environment.
• Maintain

Supported the CEO in establishing a new Tunisia subsidiary from registration to full operational setup. Coordinated executive scheduling, travel, business documentation, procurement with 20+ vendors, and logistics including shipments and customs procedures.

• Supported the CEO in establishing a new subsidiary in Tunisia from registration to full operational setup.
• Coordinated business documentation, licensing, and administrative compliance with local authorities.
• Managed executive scheduling, travel arrangements, meetings, and daily operational priorities.
• Coordinated procurement activities and supplier communications across 20+ vendors.
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Coordinated warehouse operations, inventory management, and transportation processes. Maintained stock records and delivery schedules, ensured alignment between suppliers/logistics teams and internal departments, and supported logistics workflow optimization and reporting.

• Coordinated warehouse operations, inventory management, and transportation processes.
• Maintained accurate stock records, delivery schedules, and operational documentation.
• Ensured timely coordination between suppliers, logistics teams, and internal departments.
• Supported optimization of logistics workflows and reporting systems

Identified and targeted high-potential international B2B clients using digital tools and market data. Prepared commercial offers, managed the client journey from initial contact through post-sale follow-up, and coordinated with logistics and quality control teams to close international deals.

Identified and targeted high-potential international B2B clients using digital tools and market data, and prepared detailed commercial offers aligned with client specifications. Managed the client journey from first contact to post-sale follow-up, coordinating logistics and quality control to close international deals.

-Utilized digital tools and market data to identify and target high-potential international B2B clients.
-Prepared precise and detailed commercial offers, ensuring alignment with client specifications and international quality standards.
-Managed the client journey from initial contact to post-sale follow-up, ensuring high conversion rates and client retention.
-Coordinated with logistics and qual

-Utilized digital tools and market data to identify and target high-potential international B2B clients.
-Prepared precise and detailed commercial offers, ensuring alignment with client specifications and international quality standards.
-Managed the client journey from initial contact to post-sale follow-up, ensuring high conversion rates and client retention.
-Coordinated with logistics and qual

-Utilized digital tools and market data to identify and target high-potential international B2B clients.
-Prepared precise and detailed commercial offers, ensuring alignment with client specifications and international quality standards.
-Managed the client journey from initial contact to post-sale follow-up, ensuring high conversion rates and client retention.
-Coordinated with logistics and qual

-Utilized digital tools and market data to identify and target high-potential international B2B clients.
-Prepared precise and detailed commercial offers, ensuring alignment with client specifications and international quality standards.
-Managed the client journey from initial contact to post-sale follow-up, ensuring high conversion rates and client retention.
-Coordinated with logistics and qual

Managed procurement activities including supplier sourcing, negotiation, and purchase orders. Coordinated import/export operations, handled customs clearance and logistics tracking, and maintained procurement documentation including invoices, contracts, and letters of credit (L/C).

• Managed procurement processes including supplier sourcing, negotiation, and purchase orders.
• Coordinated import/export operations including customs clearance and logistics tracking.
• Maintained supplier relationships and ensured timely delivery of goods.
• Handled documentation including invoices, contracts, and letters of credit (L/C).
• Collaborated with internal teams to align purchasi

Managed procurement processes including supplier sourcing, negotiation, and purchase orders. Coordinated import/export activities, customs clearance, logistics tracking, and maintained documentation including invoices, contracts, and letters of credit (L/C).

Managed procurement activities including supplier sourcing, negotiation, and purchase orders. Coordinated import/export operations (including customs clearance and logistics tracking) and handled documentation such as invoices, contracts, and letters of credit (L/C).

Managed procurement including supplier sourcing, negotiation, and purchase orders. Coordinated import/export operations with customs clearance and logistics tracking and maintained documentation such as invoices, contracts, and letters of credit.

Procured chemical raw materials from international suppliers across China, India, Saudi Arabia, and Europe. Managed the full import cycle through freight forwarding, customs clearance, and final delivery, ensuring on-time execution and compliance with quality standards (ISO, HACCP) while optimizing costs through negotiation and risk management.

Procured chemical raw materials from international suppliers across China, India, Saudi Arabia, and Europe. Managed the end-to-end import cycle including freight forwarding, customs clearance, and delivery into Tunisia while adhering to quality standards and trade compliance.

-Procure chemical raw materials from leading international suppliers across China, India, Saudi Arabia, and Europe.
-Oversee the full import cycle from order placement and supplier coordination to freight forwarding, customs clearance, and final delivery into Tunisia.
-Ensure seamless logistics execution, guaranteeing on-time delivery while strictly adhering to quality standards (ISO, HACCP) and

Procured chemical raw materials from international suppliers and managed the full import cycle. Coordinated freight forwarding, customs clearance, and final delivery while ensuring on-time performance and adherence to quality and trade compliance standards.

• Supported supply chain operations, production requirements, and inventory coordination.
• Assisted in quality control processes and operational reporting

Supported supply chain operations, production requirements, and inventory coordination. Assisted quality control activities and operational reporting.

-Conduct outbound telephone surveys to capture detailed demographic profiles and understand consumer preferences, needs, and purchasing desires.
-Engage diverse respondents through professional communication, active listening, and structured questionnaires to ensure high-quality data collection.
-Perform instant and accurate data entry directly into the CRM system, ensuring all collected informati

-Prepared invoices, delivery notes, and other administrative documents.
-Coordinated with customers and suppliers regarding orders, deliveries, and inquiries.
-Welcomed clients and provided professional front-office support.
-Monitored the progress of work carried out by different departments and ensured timely follow-up.
-Maintained accurate records and organized company documentation.
-Assisted

Earned a Licence appliquée en technologie informatique (Informatique) with studies in applied information technology.

Earned a Bachelor’s Degree in Applied Information Technology at ISETRadès in Tunisia from 2009 to 2012.

CEFE training focused on entrepreneurship and business creation. Completed in 2013.

Completed a Baccalaureate in Science at highschool dahmani from 2006 to 2009.