Reyan SanjuanRS
Open to opportunities

Reyan Sanjuan

@reyansanjuan

Dedicated customer support representative with a focus on problem-solving.

Philippines

What I'm looking for

I am looking for a role that fosters growth and utilizes my customer service skills.

I am a dedicated customer support representative with over two years of experience at Foundever, where I managed Expedia's travel account. My role involved addressing diverse customer inquiries and ensuring satisfaction through effective communication and problem-solving skills. I became adept at utilizing platforms such as Amadeus and Sabre for hotel reservations, car rentals, and flight itineraries.

Prior to my role in customer support, I worked as a waiter at Meat You There, where I focused on delivering exceptional dining experiences. My ability to create a welcoming atmosphere and guide customers through menu options contributed to a positive dining experience. I take pride in my attentiveness and commitment to providing top-notch service in every role I undertake.

Experience

Work history, roles, and key accomplishments

FO
Current

Customer Support Representative

Foundever

Apr 2022 - Aug 2023 (1 year 4 months)

As a Customer Support Representative at Foundever, I managed Expedia's travel account, handling diverse customer inquiries and ensuring satisfaction. I utilized platforms like Amadeus and Sabre for hotel reservations, car rentals, and flight itineraries, while consistently providing top-notch service.

Education

Degrees, certifications, and relevant coursework

BC

Binangonan Catholic College

Senior High School, STEM

2018 - 2020

GI

Guronasyon Foundation Inc.

Junior High School, General Education

2013 - 2017

Tech stack

Software and tools used professionally

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Reyan Sanjuan - Customer Support Representative - Foundever | Himalayas