Reuben Egoabruke
@reubenegoabruke
I am a detail-oriented data entry and client support specialist.
What I'm looking for
I am a detail-oriented and reliable professional with over five years of experience in data entry, customer service, and administrative support.
At Zaptravel Limited I served as a Client Support Assistant, responding to client inquiries, maintaining CRM records, and contributing to a 15% improvement in customer satisfaction within one year.
As a Data Entry Clerk (Microsoft, remote) I entered, reviewed, and corrected large volumes of data with over 99% accuracy, digitized physical records, and completed monthly reports to support operations.
In my current role as Administrative Support Specialist at BrightEdge Limited I manage scheduling, filing, billing and inventory data entry, reducing entry errors by 20%. I thrive in both independent and team environments and focus on accuracy, CRM proficiency, and efficient processes.
Experience
Work history, roles, and key accomplishments
Administrative Support Specialist
BrightEdge Limited
Feb 2025 - Present (6 months)
Provides administrative support including scheduling, correspondence, and documentation while managing billing and inventory data entry, reducing entry errors by 20%.
Entered, reviewed, and corrected large volumes of data into internal databases with over 99% accuracy and assisted in digitizing records and monthly reporting for operations.
Client Support Assistant
Zaptravel Limited
Jan 2019 - Nov 2022 (3 years 10 months)
Responded to client inquiries via phone and email, maintained CRM records, and supported client onboarding; contributed to a 15% improvement in customer satisfaction within one year.
Education
Degrees, certifications, and relevant coursework
Delta State Polytechnic, Ozoro
Diploma, Computer Science
Completed a Diploma in Computer Science at Delta State Polytechnic, Ozoro in 2020.
Urhezen Secondary School
High School Diploma, General Secondary Education
Completed a High School Diploma at Urhezen Secondary School, Edo State in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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