Open to opportunities

ijaola esther

@ijaolaesther

Message

I keep operations accurate, organized, and responsive through data and client support.

Nigeria

Message

What I'm looking for

I'm seeking a dynamic support role where I can improve organizational efficiency through accurate data management, responsive client communication, strong multitasking, and dependable administrative support.

I've supported operations at Bright Edge Limited by managing schedules, email correspondence, documentation, filing systems, billing data, and inventory records. My data-entry support helped reduce entry errors by 20%.

At Microsoft, I entered, reviewed, and corrected high volumes of data in internal databases with over 99% accuracy. I also digitized physical records and completed monthly operations reports.

Previously at Zaptravels Limited, I resolved client inquiries by phone and email, maintained CRM records, and supported new-client onboarding. My work contributed to a 15% improvement in customer satisfaction ratings within one year.

I'm currently building my global management knowledge through a BBA at Monarch Business School. I bring organized communication, careful recordkeeping, and dependable support to teams handling busy operational workflows.

Experience

Work history, roles, and key accomplishments

Current

Administrative Support Specialist

Current

Bright Edge Limited

Dec 2025 - Present (9 months)

Provides administrative support including scheduling, email correspondence, and internal documentation. Maintained digital and physical filing systems with high accuracy and confidentiality, and assisted in data entry for billing and inventory records, reducing entry errors by 20%.

Administrative Support Scheduling Correspondence Documentation Data Entry Digital Filing Systems Confidentiality Billing Inventory Logistics Coordination

Education

Degrees, certifications, and relevant coursework

Monarch Business School

Bachelor of Business Administration, Global Management

2025 -

Pursuing a Bachelor of Business Administration in Global Management, developing a comprehensive understanding of international business practices, global market dynamics, and cross-cultural management strategies.