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Freda NobeiFN
Open to opportunities

Freda Nobei

@fredanobei

Detail-oriented professional with 5+ years in data entry and support.

Nigeria
Message

What I'm looking for

I am looking for a role that values attention to detail and offers opportunities for growth.

I am a detail-oriented and reliable professional with over 5 years of experience in data entry, customer service, and administrative support. My expertise lies in maintaining accurate records, resolving client issues, and managing large volumes of information efficiently. I have a proven track record of enhancing client satisfaction through effective communication and problem-solving skills.

In my role as a Client Support Assistant at Zaptravel Limited, I contributed to a 15% improvement in customer satisfaction ratings within one year by ensuring timely and professional resolution of client inquiries. My experience as a Data Entry Clerk at Microsoft involved entering and reviewing large volumes of data with over 99% accuracy, which has honed my attention to detail and time management skills. Currently, I serve as an Administrative Support Specialist at BrightEdge Limited, where I provide comprehensive administrative support and assist in data entry for billing and inventory records.

Experience

Work history, roles, and key accomplishments

BL

Administrative Support Specialist

BrightEdge Limited

Feb 2025 - Present (7 months)

Provides administrative support including scheduling, email correspondence, and internal documentation. Maintained digital and physical filing systems with high accuracy and confidentiality. Assisted in data entry for billing and inventory records, reducing entry errors by 20%.

ZL

Client Support Assistant

Zaptravel Limited

Jan 2019 - Present (6 years 8 months)

Responded to client inquiries via phone and email, ensuring timely and professional resolution of issues. Maintained customer information accurately in CRM system, updating records as needed. Contributed to a 15% improvement in customer satisfaction ratings within one year.

Education

Degrees, certifications, and relevant coursework

Ladoke Akintola University of Technology logoLT

Ladoke Akintola University of Technology

BTech, Agricultural Economics and Extension

2003 - 2007

Studied Agricultural Economics and Extension, gaining knowledge in economic principles applied to agriculture and extension methodologies.

Tech stack

Software and tools used professionally

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Freda Nobei - Administrative Support Specialist - BrightEdge Limited | Himalayas