Open to opportunities

Igho Onomakpome

@ighoonomakpome

Message

Detail-oriented administrative professional specializing in data entry and client support.

Nigeria

Message

What I'm looking for

I seek a stable administrative or client-support role where I can apply CRM and data-entry expertise, improve processes, and contribute to customer satisfaction within a collaborative team that values accuracy and growth.

I am a detail-oriented administrative professional with over five years of experience in data entry, customer service, and administrative support. I have maintained over 99% data accuracy and contributed to a 15% improvement in customer satisfaction.

I excel with CRM and helpdesk tools like Salesforce and Zendesk, Microsoft Office, and managing large volumes of information. I work reliably both independently and within teams, streamlining processes and protecting data integrity.

Experience

Work history, roles, and key accomplishments

Current

Administrative Support Specialist

Current

BrightEdge Limited

Feb 2025 - Present (7 months)

Provide administrative support including scheduling, correspondence, and internal documentation while maintaining filing systems with high accuracy and confidentiality. Coordinated logistics for meetings and reduced billing and inventory entry errors by 20%.

Administrative Support Scheduling Microsoft Office Data Entry Confidentiality Logistics Coordination

Data Entry Clerk

Microsoft

Dec 2022 - Feb 2025 (2 years 2 months)

Entered, reviewed, and corrected large volumes of data into internal databases with over 99% accuracy and produced monthly reports to support operations. Assisted in digitizing and organizing physical records into an electronic filing system.

Data Entry Data Quality Microsoft Excel Database Management Reporting Attention To Detail

Client Support Assistant

Zaptravel Limited

Jan 2019 - Nov 2022 (3 years 10 months)

Responded to client inquiries via phone and email, resolving issues and contributing to a 15% improvement in customer satisfaction within one year. Maintained CRM records and supported client onboarding to streamline service delivery.

Customer Support CRM Customer Onboarding Phone Support Data Entry Microsoft Office