Toyin Earnest

Provided administrative support including scheduling, email correspondence, and internal documentation. Maintained digital and physical filing systems with high accuracy and confidentiality, and assisted in data entry for billing and inventory records, reducing entry errors by 20%.

Entered, reviewed, and corrected large volumes of data into internal databases with over 99% accuracy. Verified source documents for completeness and accuracy prior to entry, and assisted in digitizing and organizing physical records into an electronic filing system.

Responded to client inquiries via phone and email, ensuring timely and professional resolution of issues. Maintained customer information accurately in CRM system, updating records as needed and contributed to a 15% improvement in customer satisfaction ratings within one year.

Studied Agricultural Extension and Rural Development at Ladoke Akintola University of Technology. Focused on principles and practices related to agricultural development and rural community improvement.

Completed the West African Senior School Certificate Examination at Comfort Tenderfeet College. Gained foundational knowledge across various subjects.