rest petcleaning
@restpetcleaning
I manage client operations, scheduling, and support for service teams.
What I'm looking for
I'm currently a Lead Administrator at DARTHERAPY LLC, where I support clients and the clinical team during sessions, maintain confidential procedures, and coordinate onboarding for new team members.
At Flowers Cleaning Services LLC, I managed appointments, sales, customer requests, hiring, contracts, caregiving, housekeeping, and childcare for children from newborn through teenager ages.
My customer service foundation includes call center roles at Convergys Corporation and Teleperformance Colombia S.A, handling calls, complaints, requests, technical support, billing, and membership issues.
I'm analytical, proactive, committed, and comfortable working under pressure. I bring a strong sense of urgency, teamwork, and bilingual English-Spanish communication to every role.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Convergys Corporation
Jan 2016 - Dec 2018 (2 years 11 months)
Attended calls, complaints, and requests by phone, providing customer service.
Education
Degrees, certifications, and relevant coursework
Liceo Moderno Walt Whitman
High School Diploma, High School
Graduated from Liceo Moderno Walt Whitman High School in Bogota, Colombia in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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