At Reynolds and Reynolds, I handled calls about problems, questions, and assistance with DCS software used by car dealers. I used specific software to correct malfunctions and adapted my approach to each client’s IT familiarity and emotional state.
As Commercial Secretary at JEAN LAIN AUTOMOBILES ŠKODA, I handled administrative and delivery paperwork, ordered cars with requested options, and followed up on client accounts and unpaid invoices. I also responded to clients’ administrative requests.
At OMNIPHARM and GROUPE GO SPORT, I supported sales and import operations, including invoices, purchase orders, delivery follow-up, and import formalities. I’ve also trained in Russian manicure and eyelash extensions and practiced as a trainee.

