lea jalefLJ
Open to opportunities

lea jalef

@leajalef

Sales consultant with expertise in customer service and retail management.

France
Message

What I'm looking for

I am looking for a dynamic role in retail where I can leverage my customer service skills and contribute to a positive shopping experience.

As a dedicated sales consultant, I have honed my skills in customer service and retail management through various roles in the beauty and retail sectors. My experience at Yves Rocher and as a boutique manager has equipped me with the ability to welcome clients, manage stock, and enhance product visibility effectively.

Throughout my career, I have demonstrated a strong capacity for teamwork and adaptability. Working with prestigious brands like L'Oréal Luxe and Roger & Gallet, I have successfully animated points of sale, developed sales strategies, and ensured customer satisfaction. My commitment to excellence is reflected in my ability to manage multiple tasks efficiently while maintaining a high standard of service.

Experience

Work history, roles, and key accomplishments

LL

Perfume and Pharmacy Animator

L'Oréal Luxe

Jan 2018 - Present (7 years 6 months)

Animated sales points, welcomed customers, and drove sales for luxury brands. Ensured timely replenishment of various product sections.

BV

Department Manager

Bureau Vallée

Apr 2021 - Present (4 years 3 months)

Addressed customer needs, processed payments, and managed email correspondence. Demonstrated versatility across multiple zones including cashier, shelving, and service areas.

YR

Sales Advisor

Yves Rocher

Responsible for greeting customers, managing stock replenishment, and implementing merchandising strategies. Provided personalized advice and handled cash transactions, ensuring efficient order reception.

CA

Receptionist

Camping

Mar 2020 - Present (5 years 4 months)

Verified reservations using eSeason software and managed email correspondence. Handled phone calls and provided information to guests.

Education

Degrees, certifications, and relevant coursework

CM

CFA Ecole Matile

BTS Esth tique, Cosm tique et Parfumerie, Aesthetics, Cosmetics, and Perfumery

Completed the first year of a BTS (Brevet de Technicien Sup
rieur) in Aesthetics, Cosmetics, and Perfumery. The curriculum focused on foundational knowledge and practical skills within the beauty industry.

EL

Ecole l'Isfac

BTS Management des Unit s Commerciales, Management des Unit s Commerciales

Achieved a BTS (Brevet de Technicien Sup
rieur) in Management of Commercial Units. This program provided comprehensive training in commercial management, sales, and customer relations.

Tech stack

Software and tools used professionally

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