lea jalef
@leajalef
Sales consultant with expertise in customer service and retail management.
What I'm looking for
As a dedicated sales consultant, I have honed my skills in customer service and retail management through various roles in the beauty and retail sectors. My experience at Yves Rocher and as a boutique manager has equipped me with the ability to welcome clients, manage stock, and enhance product visibility effectively.
Throughout my career, I have demonstrated a strong capacity for teamwork and adaptability. Working with prestigious brands like L'Oréal Luxe and Roger & Gallet, I have successfully animated points of sale, developed sales strategies, and ensured customer satisfaction. My commitment to excellence is reflected in my ability to manage multiple tasks efficiently while maintaining a high standard of service.
Experience
Work history, roles, and key accomplishments
Sales Advisor
Millim
May 2020 - Present (5 years 2 months)
Executed merchandising, managed deliveries, and provided customer advice. Oversaw boutique operations including opening and closing procedures.
Perfume and Pharmacy Animator
L'Oréal Luxe
Jan 2018 - Present (7 years 6 months)
Animated sales points, welcomed customers, and drove sales for luxury brands. Ensured timely replenishment of various product sections.
Shop Manager
Souvenir Boutique
Managed inventory, arranged sales areas, and oversaw product promotion. Handled order tracking and reception to ensure product availability and visual appeal.
Department Manager
Bureau Vallée
Apr 2021 - Present (4 years 3 months)
Addressed customer needs, processed payments, and managed email correspondence. Demonstrated versatility across multiple zones including cashier, shelving, and service areas.
Sales Advisor
Yves Rocher
Responsible for greeting customers, managing stock replenishment, and implementing merchandising strategies. Provided personalized advice and handled cash transactions, ensuring efficient order reception.
Receptionist
Camping
Mar 2020 - Present (5 years 4 months)
Verified reservations using eSeason software and managed email correspondence. Handled phone calls and provided information to guests.
Sales Advisor
Nocibé
Dec 2015 - Present (9 years 7 months)
Performed flash makeovers, stocked shelves, and received merchandise. Provided personalized beauty advice to customers.
Education
Degrees, certifications, and relevant coursework
CFA Ecole Matile
BTS Esth tique, Cosm tique et Parfumerie, Aesthetics, Cosmetics, and Perfumery
Completed the first year of a BTS (Brevet de Technicien Sup
rieur) in Aesthetics, Cosmetics, and Perfumery. The curriculum focused on foundational knowledge and practical skills within the beauty industry.
Ecole l'Isfac
BTS Management des Unit s Commerciales, Management des Unit s Commerciales
Achieved a BTS (Brevet de Technicien Sup
rieur) in Management of Commercial Units. This program provided comprehensive training in commercial management, sales, and customer relations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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