Reshma Laxman

I am a customer-focused service professional with hands-on experience managing high volumes of inbound calls, resolving complaints, and building trust through clear, empathetic communication. I consistently maintain accurate account records and follow through on inquiries to ensure timely resolutions.

I have supported digital marketing activities, contributed to marketing plan goals, and worked closely with sales teams to translate business objectives into practical marketing strategies. I bring experience with email campaigns, social media content sharing, and basic SEO improvement efforts.

My background spans customer care, cashiering, and in-store sales where I promoted customer satisfaction, escalated issues appropriately, and supported business development. I seek roles where I can apply strong interpersonal skills, CRM knowledge, and multitasking ability to improve customer experience and support company goals.