Sayuni Phillip
@sayuniphillip
Hardworking and adaptive professional with excellent customer service skills.
What I'm looking for
I am a dedicated and fast-learning individual with a diploma in Pharmaceutical Science from St. Joseph University. My educational background has equipped me with essential skills in customer service, effective communication, and time management. I thrive in environments that require adaptability and the ability to work under pressure with minimal supervision.
Throughout my studies and experiences, I have developed strong organizational skills, budgeting abilities, and a commitment to seeing tasks through to completion. I believe in the importance of empathy and active listening in customer service, ensuring that I treat each customer with respect and provide thoughtful solutions to their concerns.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Inbound Call Center
Jul 2023 - Aug 2023 (1 month)
Worked in a call center environment, focusing on improving customer satisfaction and resolving issues efficiently. Developed strong communication and active listening skills while assisting customers with their inquiries and concerns.
Education
Degrees, certifications, and relevant coursework
St. Joseph University
Diploma, Pharmaceutical Science
2021 - 2023
Completed a Diploma in Pharmaceutical Science, gaining knowledge in various aspects of pharmaceutical practices and patient care.
University of Dar es Salaam
Certificate, Computer Science
2020 - 2020
Earned a Certificate in Computer Science, focusing on foundational computer skills and software applications.
Wilima High School
Certificate, Secondary Education
2016 - 2019
Achieved a Certificate of Secondary Education, completing a comprehensive curriculum that prepared for further education.
Kifuru Primary School
Certificate, Primary Education
2009 - 2015
Completed primary education, laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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