Janeth AntonyJA
Open to opportunities

Janeth Antony

@janethantony

Motivated customer service professional with a passion for technology and learning.

Tanzania

What I'm looking for

Seeking a dynamic environment where I can apply my customer service skills and grow in technology roles.

I am a highly motivated and adaptable individual with a strong foundation in customer service and technology. I hold a Diploma in Information Technology from the NLAB Innovation Academy and a Certificate of Advanced Information Technology from the same institution. My educational background, combined with my hands-on experience, has equipped me with a keen eye for detail and a commitment to excellence.

In my professional journey, I have had the opportunity to work as a Customer Assistant at Hotspot Communication Center, where I greeted customers and assisted them with using music services and purchasing products. Additionally, I served as an Assistant in Data Entry and Tech Support at Chemi & Cotex Industries Limited, where I maintained records of daily productions and troubleshooted printers. These experiences have honed my skills in active learning, adaptability, and time management.

I am passionate about continuous learning and am eager to bring my skills and enthusiasm to a dynamic work environment where I can contribute to the success of the team while further developing my professional capabilities.

Experience

Work history, roles, and key accomplishments

CL

Data Entry and Tech Support Assistant

Chemi&Cotex Industries Limited

Jul 2022 - Sep 2022 (2 months)

Responsible for entering daily production records into the company's system and providing technical support by troubleshooting printers.

Education

Degrees, certifications, and relevant coursework

NA

NLAB Innovation Academy

Diploma in Information Technology, Information Technology

2022 - 2024

Studied Computer studies with a focus on Information Technology, gaining a strong foundation in various IT skills.

NA

NLAB Innovation Academy

Certificate of Information Technology, Information Technology

2021 - 2022

Completed a Certificate in Information Technology, focusing on Computer and Customer care studies.

AG

Apps & Girls

Certificate of Advanced And Entrepreneurship, Information Technology and Business Management

2020 - 2021

Engaged in Information Technology and Business management studies, enhancing skills in technology and entrepreneurship.

Tech stack

Software and tools used professionally

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Janeth Antony - Customer Assistant - Spanish Hotspot Communication Center | Himalayas