Kelzang Ma

Provide guests with basic cleaning and deep sanitation services. Work one-on-one with clients and take extra responsibilities as needed. Report damage, dirty or stained carpets, drapes and furniture, bedding, and towels as per guest request. Clean, mopped, and vacuumed floors, dusted areas, and disinfected showers and bathrooms. Remove trash and soiled linens.

Greeted customers and provided exceptional service. Assisted customers with clothing purchases and fashion-related decisions. Maintained knowledge of current promotions, products, and company policies to provide accurate information to customers. Support loss and prevention goals by maintaining accurate drawers and monitoring shopper behavior.

Greet customers, take orders, and provide exceptional service, resulting in customer satisfaction. Receive incoming calls from customers and Uber orders from the device. Manage multiple tables and orders efficiently, increasing sales. Collaborated with kitchen staff and managed to ensure a seamless dining experience for customers.

Maintained and organized physical and electronic files, ensuring easy retrieval of information. Handled incoming and outgoing mail, packages, and deliveries. Managed front desk operations, including greeting visitors, answering phone calls, and directing inquiries. Assisted with scheduling appointments, coordinating meetings, and managing calendars for executives.