İrem Ulas
@remulas
Customer service representative at Majorel / Teleperformance supporting Amazon.de customers by phone and live chat.
AustriaWhat I'm looking for
At Majorel / Teleperformance, I supported German-speaking Amazon.de customers with order, delivery, and account problems. I handled customer service by phone and live chat and documented customer concerns in a CRM system.
I worked from home, independently and in coordination with internal departments to find solutions and support customer satisfaction. I’m looking for a long-term, full-time home-office position with a reliable company in Austria.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Majorel / Teleperformance
Oct 2022 - Mar 2026 (3 years 5 months)
Provided customer service for Amazon.de in German, handling phone and live chat support. Managed order, delivery, and account issues, documented interactions in CRM, and collaborated with internal departments to ensure high customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Handelsakademie und Handelsschule Schwaz
Handelsakademie und Handelsschule, Business
Completed secondary education at Handelsakademie und Handelsschule Schwaz.
Tech stack
Software and tools used professionally
Availability
Location
AustriaAuthorized to work in
Salary expectations
Job categories
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