Open to opportunities

Ahmed Soliman

@ahmedsoliman

Customer service and call center professional at IMAS International, conducting market research interviews and documenting responses accurately.

Austria

Message

What I'm looking for

I’m looking for full-time or part-time work in customer service, including opportunities that can be done from home.

At IMAS International, I conducted telephone surveys and interviews for market and opinion research. I spoke with different audiences and accurately recorded their responses while following quality and data protection standards.

At Papa John's, I handled customer calls, answered questions, and addressed complaints. I aimed to provide clear information and resolve issues professionally, including in stressful situations.

I also completed a customer service internship at Wasla Call Center. I’m available for full-time or part-time work, including home-office positions.

Experience

Work history, roles, and key accomplishments

Telefonischer Interviewer

IMAS International

Aug 2026 - Sep 2026 (1 month)

Conducted telephone surveys and interviews for market and opinion research, ensuring professional and friendly communication with diverse target groups. Accurately recorded data and responses while adhering to quality and data protection standards.

Telephone Interviewing Market Research Data Entry Quality Standards Data Protection

Call Center Agent

Papa John's

Sep 2023 - Jul 2025 (1 year 10 months)

Provided professional telephone support and advice to customers, handling inquiries and complaints with quick, solution-oriented problem-solving. Ensured high customer satisfaction through competent advice and correct information, maintaining a friendly and professional demeanor even in stressful situations.

Customer Service Complaint Handling Problem Solving Communication Skills Stress Management