K T
@kt0
Experienced customer service professional with strong team leadership skills.
What I'm looking for
I am a dedicated customer service professional with over eight years of experience in various roles, including team leadership and sales advisory positions. My journey has equipped me with the ability to thrive in fast-paced environments while maintaining a positive attitude and delivering high-quality service. I pride myself on my strong communication skills and my ability to build lasting relationships with customers and colleagues alike.
Throughout my career, I have successfully managed teams, organized work schedules, and ensured compliance with health and safety regulations. My experience at Peek and Cloppenburg involved not only presenting goods and managing inventory but also enhancing the overall customer experience. I am committed to fostering a collaborative team atmosphere that drives success and satisfaction for both employees and customers.
In addition to my practical experience, I have pursued various training opportunities to enhance my skills, including certifications in E-marketing and computer graphics. I am eager to bring my expertise in customer service and team management to a new role where I can contribute to a positive work environment and help achieve organizational goals.
Experience
Work history, roles, and key accomplishments
Employee
Peek and Cloppenburg
Jul 2022 - Aug 2023 (1 year 1 month)
Responsible for the presentation of goods and visual merchandising. Managed inventory by checking delivery notes for goods receipt and issue.
Team Leader
Edinburgh Commercial Company Ltd
Nov 2019 - Apr 2021 (1 year 5 months)
Organized the workplace according to health and safety principles and set work schedules for employees. Supervised, controlled, and assigned tasks to individual team members, while also managing customer relations and acquiring new contacts.
Sales advisor
Marks & Spencer Simply Food
Apr 2019 - Oct 2019 (6 months)
Provided excellent customer service and operated the cash register efficiently. Ensured appropriate product display and store presentation.
Employee of the Sales and Cash Register
CASHMERE and TARTAN
Jun 2017 - Apr 2019 (1 year 10 months)
Handled customer complaints and returns effectively. Prepared sales reports and managed cash register transactions.
Sales Assistant
Subway
Jan 2017 - Jun 2017 (5 months)
Provided customer service and operated the cash register. Prepared reports on sales performance.
Customer advisor
CCC Shoes and Bags Shop
Sep 2014 - Dec 2015 (1 year 3 months)
Dealt with customer complaints and returns, ensuring customer satisfaction. Prepared sales reports and managed cash register operations.
Team member
MACHO GMBH Fitness Club
Oct 2012 - Sep 2014 (1 year 11 months)
Organized the workplace in accordance with safety and hygiene regulations. Ensured a safe and hygienic environment for club members.
Education
Degrees, certifications, and relevant coursework
Bielsko Biała
Tourist Service Technician, Tourist Service
Completed a comprehensive study program focusing on tourist services. Gained expertise in various aspects of the tourism industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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