At Teleperformance Portugal on the Insulet Project, I handled German- and English-language customer support, complaints, and complex Tier 2 technical cases. I also provided floor support and internal assistance across international markets, including defined approvals.
I supported onboarding for new employees and served as a point of contact for colleagues. I used Salesforce, Teams, Outlook, and internal systems in my daily work.
My experience also includes bar and cashier work at festivals and in hospitality, along with court-office management training at District Court Kirchdorf an der Krems.
