RBRem Barrett
@rembarrett
System Integration Specialist with expertise in technology implementation.
United StatesWhat I'm looking for
I am a dedicated System Integration Specialist with over a decade of experience in technology implementation and support. My journey began with a Bachelor’s in Computer Science from Brown College, where I developed a strong foundation in both hardware and software systems. Since then, I have honed my skills at Hamel, Green and Abrahamson, where I design and test internal technology standards, ensuring seamless integration across various platforms.
Throughout my career, I have been recognized for my commitment to excellence, notably receiving the Hammel award for outstanding contributions. My role involves auditing existing technology, managing implementations, and providing support across all levels of the organization, from C-Suite executives to interns. I take pride in my ability to solve complex problems and enhance operational efficiency, making technology work for everyone.
Experience
Work history, roles, and key accomplishments
System Integration Specialist
Hamel, Green and Abrahamson (HGA)
Dec 2013 - Present (11 years 6 months)
Tested and designed internal technology standards for software, laptops, desktops, hoteling stations, conference rooms, and checkout systems. Audited existing technology, specified new designs, and managed implementation of appropriate new technology at multiple locations.
Volunteer
Animal Humane Society
Dec 2018 - Present (6 years 6 months)
Consulted on technology needs and implementation processes for new behavioral studies of dogs in the adoption environment. Managed the installation and monitoring of specialized equipment such as audiometers, PoE cameras, and PTZ cameras.
Desktop Support Technician
ONEOK, Inc.
Feb 2013 - Dec 2013 (10 months)
Provided comprehensive desktop support to over 600 users, focusing on Windows 7, Microsoft Office Suite, and proprietary midstream service software. Managed various hardware issues including motherboard and screen replacement, server racking, and cable installation.
Black-Tie Agent
Geek Squad
Jul 2009 - Jun 2012 (2 years 11 months)
Assisted customers with diverse technology needs, specializing in Windows laptops, data recovery, and virus removals. Designed training processes for PC sales representatives and provided support for complex customer inquiries.
Help Desk Analyst
Network Guidance 2.0
Jun 2012 - Feb 2013 (8 months)
Developed and implemented the company’s first help desk ticketing system, incorporating job assignment, issue indexing, and escalation protocols. Designed training curriculum and troubleshooting guides for new digital products to assist customers with hardware and software issues.
Education
Degrees, certifications, and relevant coursework
Brown College
Bachelor's in Computer Science, Computer Science
Availability
Location
United StatesAuthorized to work in
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