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Justin Hein

@justinhein

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Dynamic, versatile tech professional with a global perspective, expertise across diverse industries.

United States

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What I'm looking for

I'm seeking an opportunity that allows me to leverage my extensive experience and expertise in technology while providing a platform for continuous learning and professional development. I am looking for a role that challenges me to innovate, problem-solve, and make a meaningful impact within a dynamic and collaborative team environment.

I am a seasoned technology professional with a passion for leveraging innovation to drive positive change. With over two decades of experience spanning various roles within the technology sector, I bring a unique blend of technical expertise, strategic vision, and strong interpersonal skills to every project and team I collaborate with.

Throughout my career, I have prioritized continuous learning and professional development. I hold certifications such as CompTIA A+ and HP Accredited Platform Specialist and I am currently preparing to obtain the Microsoft MS-900 and AZ-900 certifications.

I take great pride in my ability to adapt to new challenges and collaborate seamlessly within diverse teams. My approach is rooted in a strong sense of accountability, professionalism, and a genuine desire to make a meaningful impact in every endeavor I undertake.

Experience

Technology Solutions Consultant

Lime Connections

Oct 2023 - Present (7 months)

• Streamline software solutions including determining SaaS options such as Office 365 or Google Workspace, ensuring seamless integration and optimal performance tailored to their specific needs
• Implement robust device security solutions, protecting computers, smartphones, and other devices from unauthorized access and cyber threats.

SaaS options Office 365 Google Workspace device security solutions tech Q&A smart home integration

Server Administrator/Product Manager

Headquarters of Jehovah’s Witnesses

Nov 2000 - Jan 2011 (10 years 2 months)

Deployed and supported custom translation software globally, learned ASL for inclusive tech support, innovated Sign Language video translation, streamlined office migration, collaborated with Help Desk, providing 2nd level server and end-user support in Microsoft Office (Word, Excel, Outlook), SQL Server, Windows Server, and Exchange environments

Home Automation and Controls / Network Specialist

WIRED Technologies Group

Jun 2011 - Nov 2016 (5 years 5 months)

• Programmed Lutron, Crestron, and Apple-based Savant control systems to replace complex AMX smart-home, simplifying complicated processes
• Diagnosed, upgraded and replaced multi-tiered VLAN network along with Crestron equipment on 30,000 sq ft house owned by a high-profile sports icon

Lutron Crestron Savant control systems VLAN network lead tech for luxury development

Business Analyst

Interpretek

Nov 2016 - Jan 2023 (6 years 2 months)

Provided technical direction for custom CRM software to ensure efficient and secure data management in compliance with HIPAA standards
Engineered reconciliation workflows, enhancing accuracy and redundancy in processes
Spearheaded expansion of nationwide customer services from $300k to over $1 million/year in 2-3 years
• Prior to pandemic, built framework for productive remote work