Rose Marie Besmonte

Reviewed and managed user-generated content to ensure alignment with platform guidelines and community standards. Utilized understanding of internet technologies and online platforms to contextualize content and assess potential impact.

Handled OP documented files, ensuring all documents aligned with company policy. Entered numerical data, codes, and text from source material into computer-compatible storage and processing devices.

Handled and resolved customer inquiries, communicating with customers through calls to ensure a positive experience. Maximized customer satisfaction by promptly resolving service issues and addressing inquiries quickly and accurately.

Organized files, scheduled appointments, and performed clerical tasks to support well-maintained office administration. Handled photocopying documents, updating files, and faxing communications for staff.

Handled applicants' process applications, examining documents, proofreading details, and following up on calls. Collaborated with team members to achieve target results and managed complaints with calm, clear communication.

Completed a Bachelor of Secondary Education, focusing on foundational teaching principles and methodologies. Gained comprehensive knowledge in various educational subjects and pedagogical approaches.

Undertook a vocational course in Office Administration, developing practical skills in office management and administrative tasks. Acquired proficiency in various office software and procedures.

Pursued an undergraduate degree in Information Technology with a major in Digital Arts. Focused on the principles and applications of digital art within the IT field.