Regina ZynkoRZ
Looking for a job

Regina Zynko

@reginazynko

Dedicated customer service professional with strong administrative skills.

United States
Message

What I'm looking for

I am seeking a role that values strong communication and offers growth opportunities.

With a robust background in customer service and administrative support, I have honed my skills in various roles across different industries. My experience as a Customer Service Agent at Alaska Airlines allowed me to develop exceptional communication skills, where I addressed passenger inquiries and ensured a smooth travel experience. I pride myself on my ability to connect with customers and provide them with the assistance they need.

In my role as an Admin Assistant at Yardi Matrix, I further enhanced my organizational and time management skills while working remotely. I was responsible for recording national rent rates and managing outbound calls, which required active listening and meticulous record-keeping. My tenure as a Realtor Associate at Terry & Terry Co. showcased my sales abilities, where I was recognized as a top producer in my first year, demonstrating my motivation and initiative in a competitive environment.

Experience

Work history, roles, and key accomplishments

DS
Current

Retail Associate/M.O.D. Plus

DD's Discounts/Ross Stores

Mar 2025 - Present (5 months)

Provided exceptional customer service by greeting customers, assisting with inquiries, and processing sales transactions accurately. Maintained store appearance through merchandising, stocking, and ensuring cleanliness of the sales floor and restrooms.

YM

Admin Assistant

Yardi Matrix

Oct 2020 - Present (4 years 10 months)

Conducted outbound remote calls to record national rent rates, demonstrating strong active listening skills. Managed time effectively to ensure accurate record-keeping in a remote work environment.

TC

Realtor Associate

Terry & Terry Co

Oct 2015 - Present (9 years 10 months)

Achieved top producer status in the first year by excelling as a solution-based sales associate for both buyers and sellers. Demonstrated high motivation and initiative with minimal supervision.

VS

Administrative Assistant

Vision Earth Society

Jul 2013 - Present (12 years 1 month)

Provided administrative support to the Director, including human resources tasks such as application processing, background checks, and training. Managed trademark upkeep and new applications, while also handling inbound calls, orders, and customer service.

MR

Office Assistant

Mama Jennies Italian Restaurant

Jun 2005 - Present (20 years 2 months)

Managed inbound calls and catering event orders, and communicated with food service vendors. Utilized Microsoft Word, Excel, and POS systems for various office tasks, including preparing bills, contracts, and invoices.

Education

Degrees, certifications, and relevant coursework

MC

Miami Dade College

Associate of Arts, Education

Completed an Associate of Arts degree with a focus on education. This program provided foundational knowledge in various academic disciplines.

AE

American School School of Real Estate Express

Real Estate Sales, Real Estate

2014 - 2014

Completed the Real Estate Sales program at American School School of Real Estate Express. Successfully passed the Florida Real Estate Exam on September 11, 2014, qualifying for a real estate license.

Tech stack

Software and tools used professionally

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Regina Zynko - Retail Associate/M.O.D. Plus - DD's Discounts/Ross Stores | Himalayas