Reginald Chambers
@reginaldchambers
Workplace learning and performance leader with advanced instructional design skills.
What I'm looking for
I am a dedicated Learning Instructional Designer with extensive experience in managing, designing, and implementing effective learning programs that align with organizational goals. My recent role as Training and Development Manager at This Is It Southern Kitchen & BBQ allowed me to develop comprehensive online training curriculums, significantly improving new hire training processes and ongoing performance support. I pride myself on creating impactful learning solutions that enhance employee performance and drive operational efficiency.
Previously, I served as a Lead Training Performance Consultant at AT&T, where I successfully managed the creation of multi-level training curriculums for service technicians, resulting in substantial cost savings and improved service delivery. My expertise in change management and performance consulting has enabled me to deploy effective learning solutions that foster professional development and enhance team collaboration. I am passionate about leveraging my skills to create innovative learning experiences that empower individuals and organizations to achieve their full potential.
Experience
Work history, roles, and key accomplishments
Lead Training Performance Consultant
AT&T
Mar 2023 - Jan 2025 (1 year 10 months)
Served as a liaison between business units and Learning and Development, managing the creation of performance curriculums for service technicians, leading to significant cost savings and improved service performance.
Training and Development Manager
This Is It Southern Kitchen & BBQ
Jul 2024 - Oct 2024 (3 months)
Managed the design, implementation, and evaluation of learning solutions for restaurant operations. Developed online video curriculums and facilitated new hire training, resulting in improved employee performance and training consistency.
Lead Training Manager – Design
AT&T
Mar 2016 - Mar 2023 (7 years)
Collaborated with stakeholders to develop training solutions and created 120 instructional videos for engineers, enhancing their ability to service telecommunications infrastructures effectively.
Senior Training Manager – Design
AT&T
Mar 2013 - Jul 2016 (3 years 4 months)
Created and managed online learning portals for blended learning solutions, improving access to training materials and ensuring effective post-training performance support.
Education
Degrees, certifications, and relevant coursework
Saint Leo University
Bachelor of Science, Computer Information Systems
Bachelor of Science in Computer Information Systems.
Liberty University
Master of Arts, Management & Leadership
Master of Arts in Management & Leadership.
Availability
Location
Authorized to work in
Job categories
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