Open to opportunities

Sharon Harrison

@sharonharrison

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Learning Experience Designer focused on empowering performance and skills.

United States

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What I'm looking for

I seek a role that fosters collaboration, encourages innovation, and supports continuous learning.

I am a passionate Learning Experience Designer dedicated to creating impactful learning solutions that empower performance and fuel business growth. With extensive experience in instructional design, I develop learner-focused content that enhances engagement and retention through innovative strategies such as microlearning and scenario-based training.

Throughout my career, I have successfully led the development of strategic learning programs that equip employees with essential skills. At Elevance Health, I created interactive learning experiences that improved participation rates by 25% and reduced support inquiries by 20%. My commitment to fostering collaboration across teams has driven employee development and mentorship initiatives, ensuring alignment with organizational goals.

My background includes a strong foundation in learning technologies and project management, allowing me to implement data-driven learning strategies and assess learning outcomes effectively. I am dedicated to continuous learning and actively engage in professional development to stay current with emerging trends in instructional design and digital transformation.

Experience

Work history, roles, and key accomplishments

Current

Learning Experience Designer II

Current

Elevance Health

Jan 2021 - Present (4 years 6 months)

Developed and refined strategic learning programs, enhancing workforce skills and business success. Created support tools, QRGs, and video tutorials, cutting support inquiries by 20% and reducing training costs. Produced interactive learning experiences using Articulate 360, Assima, and Camtasia, boosting participation and usability by 25%.

Learning Experience Design Articulate 360 Assima Camtasia Performance Analytics Project Management Knowledge Management

Learning Specialist / Instructional Designer

Qurate Retail Group (QVC, HSN, Zulily)

Jan 2013 - Dec 2020 (7 years 11 months)

Executed innovative instructional design strategies, improving training effectiveness and business impact. Led remote work solution deployment, achieving 90% adoption, and standardized training processes, reducing overtime costs by 30%. Redesigned interactive e-learning modules using Articulate 360 and Adobe Captivate, increasing assessment scores and completion rates by 20%.

Instructional Design E Learning Articulate 360 Adobe Captivate Training Effectiveness Remote Work Process Optimization Curriculum Development

Manager, Training & Development

QVC Incorporated

Jan 2008 - Dec 2013 (5 years 11 months)

Shaped learning initiatives and quality assurance strategies, enhancing employee development and operational efficiency. Developed company-wide workshops and leadership assessments, improving employee performance metrics by 15%. Implemented structured quality assurance protocols and coached instructional designers on scenario-based strategies.

Quality Assurance Leadership Development Instructional Coaching Performance Metrics