Open to opportunities

Reggie Ocate

@reggieocate

Message

Senior lead generation and sales specialist driving compliant, KPI-focused outbound and inbound results.

Philippines

Message

What I'm looking for

I seek a remote role where I can lead and train outbound/inbound sales teams, enforce compliance, optimize SDR workflows, and drive measurable KPI improvements.

I am a senior sales and lead generation specialist with 7+ years building and leading high-performing inbound and outbound teams for U.S. accounts. I design and deliver structured training, QA frameworks, and compliance processes that reduced ramp-up time by 30–40%, cut compliance flags by 30%+, and improved conversion and lead quality by 20–40%.

As a hands-on trainer and head of compliance, I supervised and coached teams of 25–40 agents, managed SDR workflows and dialer operations, and optimized CRM-driven pipelines to consistently meet KPIs. I bring proven expertise in TCPA-compliant call monitoring, script optimization, performance management, and scalable process implementation to drive measurable sales outcomes.

Experience

Work history, roles, and key accomplishments

Senior Lead Generation Specialist

Arc Alphsnetics Corporation

Aug 2018 - Dec 2025 (7 years 4 months)

Led training, compliance, and outbound/inbound lead-generation teams of 25–40 agents, improving lead quality and conversion rates by 20–40% and reducing compliance flags by over 30% through QA frameworks and script optimization.

Lead Generation Outbound Sales Quality Assurance Compliance Management CRM Management

Sales Agent / Assistant Team Leader

Ciscor Managed Outsource Solutions

Feb 2016 - May 2018 (2 years 3 months)

Executed outbound sales and lead generation, met daily call and conversion targets, assisted in monitoring KPIs and coaching, and provided chat support to qualify leads and improve follow-up outcomes.

Outbound Sales Lead Qualification KPI Tracking Coaching Chat Support Customer Support Cold Calling Appointment Setting

Telemarketer / Sales Agent

CKF Cards Marketing

Feb 2010 - Mar 2012 (2 years 1 month)

Conducted high-volume outbound calls to promote products and generate qualified leads, consistently closing sales through phone-based outreach.

Cold Calling Telemarketing Lead Generation Sales Closing Outbound Outreach Objection Handling

Education

Degrees, certifications, and relevant coursework

University of Caloocan City

Bachelor of Science in Business Administration, Marketing Management

Completed a Bachelor of Science in Business Administration with a major in Marketing Management, focusing on marketing principles and business administration practices.