Looking for a job

Reeva Marie

@reevamarie

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Experienced Customer Service and Admin Support Specialist with 15 years of experience.

Philippines

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What I'm looking for

Full time 40hrs/week

Email, live chat support, voice

Admin task

I am a highly experienced Customer Service and Admin Support Specialist with a proven track record of providing world-class service to customers. With 15 years of experience in the field, I have developed a deep understanding of customer needs and have honed my problem-solving skills to provide appropriate solutions to their concerns. Throughout my career, I have worked with reputable companies such as Bookywoo Microsourcing Philippines, TDCX Philippines, VXI Global Philippines, and Ordsourcing Philippines Inc.

As a Team Leader, I have been an example for my team, coaching and providing them with the knowledge and skills needed to excel in their roles. I believe in the power of training to introduce new team members to the world of customer service and to equip them with the necessary tools to succeed. My goal is to create a positive and efficient work environment that fosters growth and development.

Experience

Work history, roles, and key accomplishments

Customer Service / Admin Support Specialist

BOOKYWOO MICROSOURCING PHILIPPINES, Inc

Providing world class Customer Service experience to members/customers by solving and providing the appropriate response and solution to their concern should it be a complaint due to damaged merchandise, billing concerns and order taking.

Customer Service Billing Order Management