Open to opportunities

Reem Hamad

@reemhamad

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Trilingual content moderator and cultural mediator specializing in Arabic translation and community support.

Greece

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What I'm looking for

I seek roles leveraging my trilingual translation and moderation experience in culturally sensitive, humanitarian or tech settings where I can support communities and improve communication systems.

I am a trilingual content moderator and cultural mediator with hands-on experience in Arabic, Greek, and English translation across humanitarian and tech-driven environments.

I have moderated social media content, provided translations for asylum and medical interviews, and supported community programming for NGOs and international organizations. I contribute feedback to improve AI moderation capabilities and ensure culturally sensitive communication.

My background includes roles at a BPO content moderation team, Doctors Without Borders, the Danish Refugee Council, EASO, and multiple youth-support centers where I designed educational activities and facilitated women’s safe spaces.

I bring strong organizational, teaching, and communication skills, proficiency in Microsoft Office and social media tools, and a commitment to ethical, culturally aware service delivery.

Experience

Work history, roles, and key accomplishments

Content Moderator

TaskUs

Jul 2022 - May 2025 (2 years 10 months)

Moderated Greek, Arabic and English user-generated content on a social media platform per client policies, provided translations and feedback to improve the client's AI capabilities.

Content Moderation Arabic Greek English Translation Policy Enforcement & QA Feedback Social Media

WSS Facilitator

Danish Refugee Council

Dec 2020 - Sep 2021 (9 months)

Facilitated women safe space activities, delivered info sessions on rights and health, evaluated and reported human-rights issues and provided culturally sensitive responses and translations.

Community Outreach Women'S Protection Translation Cultural Mediation Reporting Program Implementation Health Education Monitoring

Arabic Translator

European Asylum Support Office

Aug 2020 - Aug 2020 (0 months)

Provided accurate Arabic translation for information sessions and asylum interviews at Koutsochero camp to ensure clear communication with camp residents.

Arabic Interpretation Cultural Mediation Confidentiality

Arabic Teacher

Hellenic Center

Jan 2015 - Dec 2019 (4 years 11 months)

Developed informal Arabic curricula and delivered tuition for children and adult beginners, volunteering as the center's Arabic tutor for non-Arabic speakers.

Curriculum Design Teaching Arabic Lesson planning Classroom Management

Cultural Mediator

Médecins Sans Frontières

Aug 2018 - Sep 2018 (1 month)

Provided Arabic translation for medical teams, supported patient info sessions and appointments, and reported cultural gaps with recommendations for appropriate responses.

Medical Interpretation Cultural Mediation Arabic Reporting Community Liaison

Arabic Teacher

Balkan Heart Center

Mar 2018 - Jun 2018 (3 months)

Volunteered to teach Arabic to Greek speakers and created an absolute-beginner (A1) program to support language acquisition.

Curriculum Development A1 Teaching Volunteer coordination Lesson planning

Translator / Cultural Mediator

Nutrition Project International

Sep 2017 - Dec 2017 (3 months)

Volunteered as translator and cultural mediator for maternal and newborn outreach, supporting info sessions and community engagement.

Translation Cultural Mediation Community Outreach Maternal Health Support Arabic Volunteering

Translator / Cultural Mediator

ARSIS

May 2016 - Sep 2017 (1 year 4 months)

Provided Arabic translation and cultural mediation for families, assisted with school registrations and program activities, and reported gaps with recommendations.

Translation Cultural Mediation Community Support Case Reporting Arabic