Ben Kassus

Drove the training and onboarding process of new potential candidates, improving hiring success rate by 80%. Built playbooks and onboarding materials covering localization best practices for high-quality output, resulting in a 50% improvement in client's approval rate.

Collaborated with Google to ensure products and services were properly translated and adapted for different markets, providing translation and cultural expertise. Localized English to Hebrew, focusing on cultural knowledge and analytical skills to evaluate context with the end-user in mind.

Demonstrated strong knowledge of the target language and culture, along with keen attention to detail. Performed transliteration and conversion of written text from one script into another, ensuring transliterated values appeared correctly on the client's panel.

Provided individual and group learning sessions for English as a second language students via an online platform. Responsibilities included planning, preparing, and delivering effective and engaging English language lessons to students of various levels and backgrounds.

Managed daily restaurant operations with end-to-end responsibility. Handled all back-office responsibilities, including interviewing, payroll management, and reassigning or redistributing responsibilities among employees.

Completed the Celta qualification, focusing on teaching English as a second language. Gained practical experience in lesson planning, delivery, and assessment for diverse student levels.