los User
@losuser
I improve AI training data and digital safety decisions through high-volume multilingual content moderation.
GreeceWhat I'm looking for
At Teleperformance Greece, I processed 150–350 daily moderation tickets for a major social media platform’s German market while maintaining 95%+ quality accuracy over two years.
I labeled, tagged, and categorized content for AI training data, then provided linguistic and contextual feedback to support algorithm adjustments. I also handled edge cases and policy decisions as an official and informal Subject Matter Expert.
I pitched a product feature in a client advisory roundtable that was adopted into a $20M global platform launch. As the primary peer trainer, I onboarded new hires through shadowing and policy coaching.
I bring German, English, and Greek communication to content safety, translation, hospitality operations, and creative work. I’ve also developed brand naming, slogans, and creative messaging for local businesses, influencers, artists, and Bender Bar Athens.
Experience
Work history, roles, and key accomplishments
Content Moderator & Subject Matter Expert (SME)
May 2024 - Jun 2026 (2 years 1 month)
Processed 150-350 daily tickets using SRT and Excel, maintaining a 95%+ quality accuracy score over 2 years. Served as official SME for edge cases and policy decisions, and was selected as primary peer trainer for new hires.
Reviewed digital content using internal tools, ensuring strict compliance with platform policies. Collaborated with AI moderation tools, providing structured feedback to improve machine learning outputs.
Tourism & Hospitality Operations Specialist
Wyndham Grand Athens Hotel & Cretan Gastronomy Experiences
Jan 2021 - Dec 2023 (2 years 11 months)
Communicated with international guests in German and English, resolving complex customer complaints. Supported hotel operations, live translation, and authentic tourism experiences.
Education
Degrees, certifications, and relevant coursework
National and Kapodistrian University of Athens
Physics Studies, Physics
Completed two years of physics studies at the National and Kapodistrian University of Athens.
University of Crete
Pedagogy / Teaching Studies, Pedagogy / Teaching
Completed two years of pedagogy and teaching studies at the University of Crete.
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Salary expectations
Skills
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