redi ismailaj
@rediismailaj
I monitor, troubleshoot, and optimize A2P SMS and VoIP networks for reliable global connectivity.
AlbaniaWhat I'm looking for
I'm currently supporting reliable A2P SMS connectivity at INFOTelecom, monitoring SMS traffic, resolving routing issues, analyzing delivery reports, and managing interconnections to maintain delivery rates and low latency.
Previously, I monitored and optimized VoIP systems at Professional Technologies, managing SIP trunks, call routing, RTP traffic, Vicidial, and call-quality incidents. My telecommunications engineering background also includes mobile network operations at One Albania, where I configured and troubleshot BTS sites, assessed signal strength, and supported network coverage optimization.
Experience
Work history, roles, and key accomplishments
Monitors and optimizes A2P SMS traffic to ensure high delivery rates and low latency. Coordinates with carriers and partners to maintain seamless global SMS connectivity.
-Monitor VoIP network systems and performance.
-Quickly resolve VoIP-related network incidents.
-Optimize call routing and network configurations.
-Perform routine maintenance on VoIP systems.
-Manage SIP trunking and interconnection setups.
-Troubleshoot and resolve call quality issues effectively.
-Set up and manage Vicidial systems for call center operations.
-Monitor A2P SMS network.
-Resolve network incidents promptly.
-Collaborate with cross-functional teams.
-Optimize network efficiency.
-Perform routine maintenance.
-Manage interconnection and configurations.
-Expertly troubleshoot network issues.
-Assisted with daily operations in the Mobile Department, including configuring and troubleshooting base stations (BTS) and monitoring mobile network performance. -Participated in field visits to assess and resolve issues at BTS locations, including conducting signal strength measurements and optimizing network coverage.
-Collaborated with senior engineers to implement network updates and test ne
Education
Degrees, certifications, and relevant coursework
Universiteti Politeknik i Tiranës
Master's degree, Telecommunications Engineering
2022 - 2024
Universiteti Politeknik i Tiranës
Bachelor's degree, Telecommunications Engineering
2019 - 2022
Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
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