Rebekah Ronquillo
@rebekahronquillo
Dedicated healthcare professional with expertise in insurance verification.
What I'm looking for
I am a dedicated healthcare professional with over 9 years of experience in pharmacy operations, medical billing, insurance verification, and administrative support. My expertise lies in EHR systems, HIPAA compliance, and working with both commercial and government insurance providers. I have a proven track record as a leader and trainer, developing SOPs that drive team success and enhance operational efficiency.
Throughout my career, I have adeptly coordinated referrals, verified benefits, and supported cross-functional healthcare teams. My recent role as a Medical Receptionist at Summit Primary Care involved checking patients in and out, collecting copayments, and verifying insurance eligibility, ensuring a seamless patient experience. I have also excelled in billing roles, where I managed reimbursement issues and collaborated with various departments to improve internal billing systems.
My commitment to excellence is reflected in my ability to conduct root cause analyses to identify billing trends and reduce denials. I am passionate about enhancing patient care through effective billing practices and am always eager to learn and grow within the healthcare industry.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Summit Primary Care
Mar 2022 - Present (3 years 4 months)
Checked patients in/out, collected copayments, and verified insurance eligibility. Entered patient demographics into EHR and ensured data accuracy, processing balance verifications and payment posting.
Head Biller & POC
Alto Pharmacy
Jan 2020 - Present (5 years 6 months)
Promoted to Head Biller, serving as the billing point of contact across multiple departments. Created and implemented training for new hires on insurance processes and authored SOPs and billing alerts.
Reimbursement Specialist
Alto Pharmacy
Jan 2018 - Present (7 years 6 months)
Managed reimbursement issues across various insurance providers including Medicare, Medicaid, BCBS, Aetna, and Caremark. Ensured timely and accurate claims submission and problem resolution, supporting pharmacy operations.
Pharmacy Technician
Walmart Pharmacy
Aug 2014 - Present (10 years 11 months)
Prepared, counted, and labeled medications according to prescription requirements, entering prescriptions and billing information into systems. Contacted providers to resolve prescription and billing issues, assisting customers and maintaining drug inventory.
Education
Degrees, certifications, and relevant coursework
IntelliTec College
Associate of Occupational Studies, Medical Billing & Coding
Completed an Associate of Occupational Studies in Medical Billing & Coding. Gained expertise in medical billing practices, coding standards, and healthcare regulations.
Centennial High School
High School Diploma, General Studies
Obtained a High School Diploma. Developed foundational knowledge and skills across various academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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