Rebecca James

Worked in a warehouse setting supporting ongoing operational needs during the assigned contract period.

Unloaded trucks and restocked store floors, supporting daily store operations while following safety procedures and working on your feet for extended periods.

Loaded trucks and supported warehouse operations, including lifting heavy items and standing for long periods to meet throughput needs.

Supported patient/resident dietary needs by memorizing and preparing different diets and assisting with stocking and food preparation in a care environment.

Provided customer support as a remote representative, supporting timely resolution of customer needs while following company policies.

Served as first point of contact for inbound and outbound calls, entering data, verifying insurance coverage, and providing technical support while documenting call activity.

Managed household duties, budgeting, and scheduling while coordinating medical care, meals, and social activities and adjusting priorities to meet deadlines.

Cleaned patient rooms and assigned areas according to procedures, worked independently with minimal supervision, and documented completed work while maintaining patient privacy.

Prepared and served meals, restocked supplies, cleaned rooms, and supported dietary accuracy by documenting food temperatures and following safety and quality standards.

Earned an Associate of Science in Medical Billing and Coding from Ultimate Medical Academy in 2022.

Earned a high school diploma from Webster Grove High School in 2017.

Completed the HIPAA Essentials for Healthcare Professionals certificate at Ultimate Medical Academy.