Tara Metcalf

Handled manual payment posting and supported claim processing for multiple insurers, ensuring billing accuracy and adherence to guidelines. Verified patient information, reviewed documentation for coding issues, and followed up on unpaid or denied claims to secure reimbursement.

Supported medical billing operations including manual remittance and payment posting and submitting claims to insurers. Completed claims scrubbing and insurance verification to reduce billing errors and improve claim readiness.

Managed inventory handling while maintaining a safe, clean, and organized work environment. Sorted and staged freight and supported quality assurance so items were processed and delivered to the correct locations.

Maintained accurate inventory records through regular stock counts and discrepancy reconciliation. Unloaded shipments, stocked merchandise using planograms, operated material-handling equipment, and monitored expiration dates with proper rotation.

Provided front-of-house customer service by managing large parties and handling customer requests. Supported dining operations by assisting with bussing and table support as needed.

Provided full-time care for a disabled family member, supporting daily needs, household tasks, and companion responsibilities. Managed caregiving duties including care for household and pets over multiple years.

Grade: 4.0 GPA

Earned a Medical Billing & Coding Professional certificate of completion from Great Basin College with a 4.0 GPA.

Completed high school education at Basic High School in Henderson, Nevada.