ET

Open to opportunities

Elizabeth Thurman

@elizabeththurman

Detail-oriented medical billing and administrative professional with warehouse and customer-service experience.

What I'm looking for

I’m seeking a role in medical billing/coding or medical office administration where I can apply my coding certifications, EMR experience, and attention to compliance while contributing to an organized, patient-focused team.

I am a detail-oriented medical billing and administrative professional with experience in medical coding, billing, scheduling, and EMR systems, complemented by strong customer-service and warehouse skills. I hold certifications in Medical Billing & Coding and Medical Specialist, a Bachelor's in Business Administration (Leadership/Management), and practical experience with ICD-10, CPT coding, HIPAA compliance, and Epic.

My background includes positions as a medical coder/biller, receptionist, cashier, and multiple warehouse roles where I operated forklifts, trained staff, and managed shipping/receiving workflows. I bring reliable data-entry, Microsoft Office, and communication skills, and I am committed to accuracy, compliance, and efficient operations.

Experience

Work history, roles, and key accomplishments

BC

Receptionist

Berglund Chevrolet

May 2022 - Jan 2023 (8 months)

Managed incoming calls, scheduled appointments, and conducted follow-ups with customers to support service operations and improve customer retention.

Customer Service Scheduling Data Entry Microsoft Office Communication Front Desk Operations

AP

Warehouse Worker

Advance Auto Parts

Jul 2020 - May 2022 (1 year 10 months)

Operated forklift and received merchandise, placed stock using inventory computer system, and maintained accurate location of products to support store replenishment.

Receiving Inventory Management Order picking

WA

Cashier

Nov 2017 - Feb 2018 (3 months)

Processed customer transactions on third shift, restocked lanes, and prepared registers for morning operations to ensure smooth daily transitions.

Point of Sale Cash Handling Merchandising Customer Service Time Management

AC

Medical Coder/Biller

Asthma and Allergy Center

Aug 2014 - Sep 2014 (1 month)

Covered staff and supported billing operations during a temporary placement, applying ICD-10 and CPT coding to patient records and claims processing.

Medical Coding Medical Billing ICD 10 ICD 10 Coding Data Entry

AP

Warehouse Worker

Action Personnel

Aug 2010 - May 2012 (1 year 9 months)

Picked and prepared products for shipping, trained new staff, corrected product weights and verified shipping labels and quantities to reduce errors.

Order picking Training Quality Control Warehouse operations Problem Solving

Education

Degrees, certifications, and relevant coursework

LU

Liberty University

Bachelor of Business Administration, Leadership/Management

2017 - 2020

Completed a Bachelor of Business Administration with a focus on leadership and management from January 2017 to June 2020.

VC

Virginia Western Community College

Career Certification, Medical Specialist

2012 - 2014

Completed a career certification in Medical Specialist between June 2012 and September 2014.

VC

Virginia Western Community College

Career Certification, Medical Billing & Coding

2012 - 2014

Completed a career certification in Medical Billing & Coding between June 2012 and September 2014.

Tech stack

Software and tools used professionally

Gmail

Microsoft Excel

Coder

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Elizabeth Thurman - Receptionist - Berglund Chevrolet | Himalayas