Elizabeth Thurman
@elizabeththurman
Detail-oriented medical billing and administrative professional with warehouse and customer-service experience.
United StatesWhat I'm looking for
I am a detail-oriented medical billing and administrative professional with experience in medical coding, billing, scheduling, and EMR systems, complemented by strong customer-service and warehouse skills. I hold certifications in Medical Billing & Coding and Medical Specialist, a Bachelor's in Business Administration (Leadership/Management), and practical experience with ICD-10, CPT coding, HIPAA compliance, and Epic.
My background includes positions as a medical coder/biller, receptionist, cashier, and multiple warehouse roles where I operated forklifts, trained staff, and managed shipping/receiving workflows. I bring reliable data-entry, Microsoft Office, and communication skills, and I am committed to accuracy, compliance, and efficient operations.
Experience
Work history, roles, and key accomplishments
Receptionist
Berglund Chevrolet
May 2022 - Jan 2023 (8 months)
Managed incoming calls, scheduled appointments, and conducted follow-ups with customers to support service operations and improve customer retention.
Operated forklift and received merchandise, placed stock using inventory computer system, and maintained accurate location of products to support store replenishment.
Processed customer transactions on third shift, restocked lanes, and prepared registers for morning operations to ensure smooth daily transitions.
Medical Coder/Biller
Asthma and Allergy Center
Aug 2014 - Sep 2014 (1 month)
Covered staff and supported billing operations during a temporary placement, applying ICD-10 and CPT coding to patient records and claims processing.
Warehouse Worker
Action Personnel
Aug 2010 - May 2012 (1 year 9 months)
Picked and prepared products for shipping, trained new staff, corrected product weights and verified shipping labels and quantities to reduce errors.
Education
Degrees, certifications, and relevant coursework
Liberty University
Bachelor of Business Administration, Leadership/Management
2017 - 2020
Completed a Bachelor of Business Administration with a focus on leadership and management from January 2017 to June 2020.
Virginia Western Community College
Career Certification, Medical Specialist
2012 - 2014
Completed a career certification in Medical Specialist between June 2012 and September 2014.
Virginia Western Community College
Career Certification, Medical Billing & Coding
2012 - 2014
Completed a career certification in Medical Billing & Coding between June 2012 and September 2014.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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