Makayla Cicale

I am a detail-oriented medical billing specialist with extensive experience supporting billing operations for over 17 clinics. My expertise lies in collections, record requests, data entry, patient satisfaction, insurance verification, and resolving claim denials with precision. I pride myself on being a quick learner, adaptable to new systems and processes, and I am passionate about streamlining healthcare operations to ensure accurate and timely reimbursement.

Currently, I am working as a Medical Billing Specialist at Medfast Urgent Care, where I manage collections and payment processing, handle insurance verification, and resolve claim denials efficiently. My commitment to delivering excellent patient service has been recognized, as I consistently address billing inquiries and concerns professionally. I am also enrolled in the AAPC’s Certified Professional Coder (CPC) program, which is enhancing my understanding of coding systems and preparing me for more advanced responsibilities in the medical billing field.