Makayla Cicale - Medical Billing Specialist - Medfast Urgent Care | Himalayas
MC
Open to opportunities

Makayla Cicale

@makaylacicale

Detail-oriented medical billing specialist passionate about streamlining healthcare operations.

United States
Message

What I'm looking for

I am seeking remote opportunities that leverage my expertise while offering flexibility and growth potential.

I am a detail-oriented medical billing specialist with extensive experience supporting billing operations for over 17 clinics. My expertise lies in collections, record requests, data entry, patient satisfaction, insurance verification, and resolving claim denials with precision. I pride myself on being a quick learner, adaptable to new systems and processes, and I am passionate about streamlining healthcare operations to ensure accurate and timely reimbursement.

Currently, I am working as a Medical Billing Specialist at Medfast Urgent Care, where I manage collections and payment processing, handle insurance verification, and resolve claim denials efficiently. My commitment to delivering excellent patient service has been recognized, as I consistently address billing inquiries and concerns professionally. I am also enrolled in the AAPC’s Certified Professional Coder (CPC) program, which is enhancing my understanding of coding systems and preparing me for more advanced responsibilities in the medical billing field.

Experience

Work history, roles, and key accomplishments

MC
Current

Medical Billing Specialist

Medfast Urgent Care

Dec 2023 - Present (1 year 7 months)

Managed collections and payment processing to ensure accurate and timely reimbursement. Handled insurance verification and claim denials, working to resolve issues efficiently. Supported data entry and billing operations for multiple clinic locations.

TD

Customer Service Associate

The Home Depot

Oct 2021 - Jun 2022 (8 months)

Assisted customers with product inquiries, returns, and purchases in a high-volume retail setting. Operated point-of-sale systems and processed transactions accurately. Collaborated with team members to ensure a clean, organized, and customer-friendly environment.

Education

Degrees, certifications, and relevant coursework

MS

Merritt Island High School

High school diploma, General Studies

2019 - 2021

Completed high school coursework and graduated two years early. Developed foundational academic skills and prepared for further professional development.

Tech stack

Software and tools used professionally

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