Rebecca Evans
@rebeccaevans1
Dedicated sales representative with strong customer service skills.
United KingdomWhat I'm looking for
I'm Rebecca Evans, a motivated sales representative currently working at Concentrix, where I excel in selling phone, broadband, and SIM card services. My role involves assisting customers with billing inquiries and guiding them through various service options, including roaming packages. I take pride in meeting my sales targets each month and contributing to a positive team environment.
Previously, I served as an Early Years Teaching Assistant at Rowanfield Infant School, where I developed strong relationships with students and provided essential support to enhance their learning experiences. My background also includes experience in customer service roles, where I honed my communication skills and ability to work effectively under pressure.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Concentrix
Sep 2023 - Present (1 year 9 months)
Currently working as a call centre agent, selling phone broadband SIM cards and other technology. Helping customers with billing enquiries and guiding them on trade-in tools.
Care Assistant
St John Trust
Jul 2024 - Jul 2026 (2 years)
Provided care for adults with various needs, including feeding and assisting with dressing and washing. Ensured the well-being and comfort of individuals under care.
Professional Cleaner
Cleaning Company
Jul 2010 - Sep 2010 (2 months)
Cleaned student accommodation to high standards during the summer break, adhering to health and safety procedures. Communicated effectively with colleagues and reported any maintenance issues.
Early Years Teaching Assistant
Rowanfield Infant School
Jul 2019 - Jul 2019 (0 months)
Volunteered for 1.5 years, which led to employment within a reception class of 30 pupils, covering other classes when needed. Prepared the class for lessons and built effective relationships with pupils.
Seeking Employment
DBC Training
Jan 2022 - Present (3 years 5 months)
Completed functional skills in English and Maths. This period was dedicated to seeking employment and enhancing foundational academic skills.
Service Team Member
Burger King
Jul 2006 - Dec 2006 (5 months)
Served customers and delivered food to tables, ensuring cleanliness by cleaning tables and emptying bins. Focused on providing efficient service in a fast-paced environment.
Service Team Member
Burger King
Jan 2002 - Jan 2004 (2 years)
Served customer food, handled till payments, and maintained the cleanliness of the restaurant. Also involved in preparing food and conducting stock taking.
Full Time Mum
Family
Jan 2008 - Present (17 years 5 months)
Dedicated time to family commitments as a full-time mother. Managed household responsibilities and provided care for family members.
Education
Degrees, certifications, and relevant coursework
Bournside School
GCSE, English
Grade: C
Completed GCSE English with a grade of C at Bournside School. Developed foundational English language skills.
Dbc Training
Functional Skills Level 1, Functional Skills
Grade: Level 1
Completed Functional Skills Level 1 in English and Maths at Dbc Training. Developed practical skills in literacy and numeracy.
Gloucester Training Academy
Massage Level 2, Massage
Grade: Level 2
Completed Massage Level 2 at Gloucester Training Academy. Gained practical skills and theoretical knowledge in massage techniques.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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