Alyssa McKenna

I am a medical billing and healthcare administrative professional with over five years of hands-on experience in front-office operations and revenue cycle tasks. I bring a solutions-driven approach, strong attention to detail, and a patient-centered service mindset.

In clinical settings I have managed high-volume patient intake, scheduling, insurance verification, authorizations, and documentation using EMR/EHR systems like Exscribe and Carestream WinOMS, while maintaining HIPAA compliance.

I have led training and workflow improvements as a Senior Patient Care Specialist, streamlined scheduling to reduce wait times, supported billing tasks including EOB/ERA posting and payment reconciliation, and handled payroll and office management functions for teams of up to 20 staff.

I hold Medical Billing & Coding certification (in progress/completed June 2025) and am pursuing CPC certification (pending April 2026). I am authorized to work in the US and seek opportunities in revenue cycle and medical billing where I can apply my administrative, coding, and patient-relations strengths.