I'm looking for a remote role in customer support, operations, or admin coordination where I can apply my CRM experience (HubSpot, Zendesk, Asana, ClickUp) alongside my background in client operations and logistics. I value clear processes, good documentation, and opportunities to grow toward customer success. Open to full-time or contract roles across different time zones.

Razaq User
@razaquser
Client Operations Coordinator at Lifeforte Consulting, tracking client requests to resolution and improving communication and follow-up.
What I'm looking for
At Lifeforte Consulting, I manage calendars, correspondence, and client requests, tracking each through to resolution while keeping CRM and shared records current. I also built a more structured system for communication and follow-up.
At Lightandra Consulting, I managed client correspondence and requests and maintained records used in management reports. Within the logistics department, I onboarded van owners for third-party logistics projects and coordinated loading, delivery, and payment schedules.
Experience
Work history, roles, and key accomplishments
Client Operations Coordinator
Lifeforte Consulting
Jan 2025 - Present (1 year 9 months)
Managed calendars, email correspondence, and client requests, tracking each through to resolution and keeping CRM and shared records current. Coordinated between internal teams and vendors, acting as a point of contact and keeping stakeholders informed.
Client Success & Operations Manager
Lightandra Consulting
Jan 2020 - Dec 2024 (4 years 11 months)
Managed daily correspondence and client requests across phone and digital channels, keeping information organised and accessible. Maintained detailed, accurate records of interactions, feeding into reports for management, and onboarded van owners for third-party logistics projects.
Education
Degrees, certifications, and relevant coursework
Tai Solarin University of Education
Bachelor of Science in Education, Business Education
Bachelor of Science in Education in Business Education from Tai Solarin University of Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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