Ray Mora
@raymora
Operations Supervisor who leads and develops teams for operational excellence.
United StatesWhat I'm looking for
I’m an Operations Supervisor with FedEx Ground, focused on leading day-to-day operations and driving efficient, high-performance workflows. I enjoy articulating clear goals, creating a collaborative environment, and pushing ambitious initiatives to completion.
Since February 2020, I’ve managed a large team by providing guidance and leadership, overseeing staff development, and supporting training and performance management. Before that, I served as a Package Handler and Package Handler Trainer, where I trained new team members on loading and scanning, developed methods to help them learn quickly, and consistently met deadlines while following all safety regulations.
Experience
Work history, roles, and key accomplishments
Operations Supervisor
FedEx Ground
Feb 2020 - Present (6 years 3 months)
Managed day-to-day operations for a large team to ensure efficient workflow and provide consistent guidance and leadership. Oversaw staff development, training, performance management, and mentored team members to maintain high productivity.
Package Handler Trainer
FedEx Ground
Jul 2019 - Feb 2020 (7 months)
Trained new package handlers to efficiently load and scan packages, helping them build confidence in their role. Developed methods to accelerate onboarding and improve how quickly trainees learned the job.
Package Handler
FedEx Ground
Nov 2018 - Jul 2019 (8 months)
Loaded and unloaded packages from trucks, consistently meeting operational deadlines. Followed safety regulations and procedures while handling packages to support safe, compliant operations.
Education
Degrees, certifications, and relevant coursework
Central New Mexico Community College
Elementary Education
Studied Elementary Education at Central New Mexico Community College in Albuquerque.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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