Derek Shellenberger
@derekshellenberger
Former FedEx Freight Service Center Manager who improved safety metrics, strengthened site operations, and developed managers and frontline teams.
United StatesWhat I'm looking for
At FedEx Freight, I managed service center operations in Hagerstown, Cinnaminson, and Williamsport, leading teams and coordinating high-volume daily workflows. My most recent Service Center Manager role in Hagerstown ended in January 2026.
In Cinnaminson, I managed a 96-door terminal and improved safety metrics in four of six years. I also coached quality and continuous-improvement work and trained managers and employees.
Earlier, in Williamsport, I facilitated two quality/action teams that improved invoicing accuracy and problem-solving across the reweigh network. As an Operations Manager and Operations Supervisor, I handled workforce scheduling, safety meetings, staffing plans, and freight coordination.
I hold a Master of Industrial Psychology and a Bachelor of Business Management from University of Phoenix. I'm seeking a remote role where leadership, organization, and people skills can drive team and customer outcomes.
Experience
Work history, roles, and key accomplishments
Led daily operations for a large service center with 300+ employees and 5,000–7,000 shipments per day. Owned daily staffing and site hiring; coordinated schedules and workflows to hit service and productivity goals.
Guided and mentored managers, supervisors, and associates for a 2,000+ shipment outbound operation. Ran pre-shift and safety meetings; managed Kronos workforce scheduling; monitored policy and procedure compliance.
Led, trained, and developed employees; planned daily manpower to meet pickup/delivery commitments and cut times. Coordinated trailer and freight movement with other terminals; handled customer quotes, claims, appointments, and OS&D.
Freight Handler / Forklift Operator
Con-way Freight / FedEx Freight
Jan 2006 - Apr 2008 (2 years 3 months)
Loaded and unloaded freight and operated forklifts on the dock; promoted to full-time Operations Supervisor in 2008.
Education
Degrees, certifications, and relevant coursework
FedEx Freight
Manager Training, Leadership
2015 - 2015
Completed Manager Training in 2015.
FedEx Freight
Freight Operations Supervisor Training, Operations
2011 - 2011
Completed Freight Operations Supervisor Training in 2011.
FedEx Freight
Leadership Apprentice Course, Leadership
2008 - 2008
Completed Leadership Apprentice Course in 2008.
University of Phoenix
Master of Industrial Psychology, Industrial Psychology
Master's degree in Industrial Psychology from the University of Phoenix.
University of Phoenix
Bachelor of Business Management, Business Management
Bachelor's degree in Business Management from the University of Phoenix.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
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