Karen Rivera
@karenrivera
I lead warehouse operations, train teams, and strengthen customer and administrative processes.
United StatesWhat I'm looking for
At FedEx Ground, I plan, organize, and direct daily operations while coaching teams, addressing employee concerns, and supporting staff productivity.
I've progressed from Package Handler and Trainer to Operations Manager, bringing hands-on warehouse experience and a practical approach to training new hires, managing procedures, and keeping operations moving in fast-paced environments.
My background also includes caregiving, customer service, client relationship management, retail sales, and blogging. I'm bilingual in Spanish and English, comfortable with WordPress, WooCommerce, Microsoft Office, Webex, and Zoom, and motivated to keep learning from every new experience.
Experience
Work history, roles, and key accomplishments
Coached, trained, and addressed employee concerns and productivity. Planned, organized, and directed day-to-day operations, including administrative functions and ensuring proper procedures.
Education
Degrees, certifications, and relevant coursework
Benjamin O Davis High School
High School Diploma, General Studies
Graduated from Benjamin O Davis High School in Houston, Texas in 2016.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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