At Oviva Health, I supported patients through inbound calls, live chat, and email, helping them book or reschedule online clinician calls. I also updated patient details and created leads in Salesforce while following GDPR requirements.
At Nuffield Health, I handled customer inquiries and bookings for private doctors, processed payment card details, and updated patient records. I used Salesforce to create leads.
At Newmarket Holidays, I produced digital newspaper advertisements and worked in print production, including print finishing and operating machinery. I also managed and trained a team of six. At Zen Garden Restaurant, I managed the website and created promotional content, including an advert shown at Dorking Cinema.
