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Rayane Rodriguez

@rayanerodriguez

Technical onboarding assistant at UserGuest, resolving SaaS integration issues and debugging JavaScript implementations.

France

Message

What I'm looking for

I'm open to remote and international opportunities.

At UserGuest, I supported customer onboarding for a SaaS solution, managing multiple integrations and investigating issues with incorrectly displayed data.

I diagnosed and resolved integration issues through web troubleshooting, and updated JavaScript scripts already deployed in production. I also used Google Tag Manager to configure and deploy tags for customer implementations.

At Hrealiz, I contributed to digitalization initiatives in the tourist accommodation sector, identifying opportunities for AI solutions and supporting their implementation and adoption.

Experience

Work history, roles, and key accomplishments

AI & Digitalization Project Manager

Hrealiz

Mar 2026 - Jul 2026 (4 months)

Assessed business needs and identified opportunities to integrate AI solutions within the tourist accommodation sector. Coordinated digitalization initiatives from needs identification to solution implementation.

AI Digital Transformation Project Management Business Analysis

Technical Onboarding Assistant

UserGuest

Jul 2025 - Oct 2025 (3 months)

Managed multiple customer integrations in a SaaS environment and supported clients during onboarding. Diagnosed and resolved integration issues through web troubleshooting and debugging.

SaaS Technical Onboarding Website Troubleshooting JavaScript HTML Google Tag Manager Debugging Customer Support

Assistant Technical Engineer

DHL Express

May 2022 - Jul 2022 (2 months)

Collected and consolidated operational data to analyze performance indicators. Supported technical engineers in monitoring and optimizing logistics processes.

Data Analysis Operational Monitoring Risk Assessment Logistics

Education

Degrees, certifications, and relevant coursework

ECAM

General Engineering Degree, Information Systems Management

2023 -

Pursuing a General Engineering Degree in Information Systems Management, with coursework in IT project management, Agile/Scrum, ITIL4, business intelligence, ERP/CRM, and information systems architecture.