Ravi Khatri
@ravikhatri
Process associate at IGT Solutions handling Sabre ticketing workflows and customer resolution cases.
IndiaWhat I'm looking for
At IGT Solutions Pvt. Ltd., I work as a process associate using Sabre for ticket rejects, airline schedule changes, duplicate PNRs, and automated issuance and reissuance.
I also handle Salesforce cases as part of the Customer Resolution Team. Previously, at SARL ALB Import Export / SARL BLA International Ticket Exchange Service, I worked on Amadeus issuance, reissuance, and PNR creation.
Experience
Work history, roles, and key accomplishments
Process Associate
IGT Solutions Pvt. Ltd.
Jun 2022 - Present (4 years 4 months)
Currently working on Sabre handling ticket reject, airline schedule change, dupe PNR, automated issuance and reissuance, and Salesforce cases.
Ticket Exchange Service
SARL ALB Import Export / SARL BLA International
Apr 2019 - Feb 2021 (1 year 10 months)
Worked on Amadeus for issuance, reissuance, and creation of PNRs.
Education
Degrees, certifications, and relevant coursework
Central Board of Secondary Education
Senior Secondary, General
Completed senior secondary education from CBSE, Delhi in 2011.
Central Board of Secondary Education
Matriculation, General
Completed matriculation from CBSE, Delhi in 2009.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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