Harsh Nagar
@harshnagar
Ticketing specialist with airline reservations and customer-focused service expertise.
What I'm looking for
I am a ticketing specialist with 1.5 years of hands-on experience in airline reservations, customer service, and GDS operations, focused on accuracy and efficient issue resolution.
At British Airways I process and manage flight reservations and ticket issuances, maintain complex international itineraries, handle high-volume customer interactions, and collaborate with airline partners to resolve booking challenges.
I bring strong attention to detail, proven conflict-resolution skills, and clear written and verbal English communication to fast-paced, high-pressure environments.
Experience
Work history, roles, and key accomplishments
Service Advisor
British Airways
Nov 2024 - Present (1 year 3 months)
Process and manage flight reservations and ticket issuances, resolving booking issues and maintaining accuracy across complex international itineraries while handling high-volume customer interactions.
Education
Degrees, certifications, and relevant coursework
Symbiosis International University
Bachelor of Business Administration, Business Administration
2017 - 2020
Completed a Bachelor of Business Administration program focusing on core business principles and management practices from April 2017 to April 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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