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Harsh Nagar

@harshnagar

Ticketing specialist with airline reservations and customer-focused service expertise.

India
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What I'm looking for

I seek a customer-focused airline role where I can apply GDS expertise, manage complex itineraries, grow in reservations operations, and work within a collaborative, fast-paced culture.

I am a ticketing specialist with 1.5 years of hands-on experience in airline reservations, customer service, and GDS operations, focused on accuracy and efficient issue resolution.

At British Airways I process and manage flight reservations and ticket issuances, maintain complex international itineraries, handle high-volume customer interactions, and collaborate with airline partners to resolve booking challenges.

I bring strong attention to detail, proven conflict-resolution skills, and clear written and verbal English communication to fast-paced, high-pressure environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Symbiosis International University logoSU

Symbiosis International University

Bachelor of Business Administration, Business Administration

2017 - 2020

Completed a Bachelor of Business Administration program focusing on core business principles and management practices from April 2017 to April 2020.

Tech stack

Software and tools used professionally

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Harsh Nagar - Service Advisor - British Airways | Himalayas