Raul Lamarche
@raullamarche
Service-oriented client support professional with strong communication, organization, and remote work experience.
Dominican RepublicWhat I'm looking for
I am a service-oriented client support professional with experience in customer support, subtitling, and English instruction. I consistently prioritize professionalism, responsibility, and clear communication while supporting clients with empathy and patience.
As a freelance music transcriber I transcribed songs by ear into sheet music using notation software, managed a remote schedule, handled daily customer service, and earned a 4.9/5 star review rating. I also worked as a subtitling agent handling real-time calls and maintaining accuracy in fast-paced conversations.
I hold a Bachelor's Degree in Contemporary Music and have taught English to varied student levels, which strengthened my patience, tolerance, and organizational skills. I am comfortable working remotely, staying organized, and delivering reliable support.
Experience
Work history, roles, and key accomplishments
Freelance Music Transcriber
Freelance
Jun 2024 - Dec 2025 (1 year 6 months)
Transcribed songs by ear into sheet music using notation software and managed customer communications, earning a 4.9/5 average review rating while maintaining organized remote workflows.
Subtitling Agent
Teleperformance Larimar
May 2019 - Sep 2019 (4 months)
Created accurate real-time subtitles for phone calls by following guidelines and maintaining consistency and accuracy in fast-paced conversations.
English Teacher
Playful Learning ICDA
Nov 2015 - Dec 2017 (2 years 1 month)
Taught English to students of varied levels, improving learning outcomes while maintaining classroom organization and developing patience and interpersonal skills.
Education
Degrees, certifications, and relevant coursework
UUUniversidad Nacional Pedro Henríquez Ureña
Bachelor's Degree, Contemporary Music
Completed a Bachelor's Degree in Contemporary Music with coursework and practical training in music performance and composition.
Dominico Americano School
High School Diploma, General Secondary Education
Completed secondary education and obtained a High School Diploma in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Job categories
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