Delia García

I’m a bilingual customer support and administrative professional with 4+ years of experience delivering customer service, technical assistance, and back-office support. I’m especially strong in coordinating medical referrals, insurance verification, and clear communication with providers, clinics, and patients.

As a Referral Coordinator (2022–Present), I coordinate medical referrals and insurance verification, process authorizations, and maintain accurate records. I communicate with providers, clinics, and patients while ensuring documentation stays organized and up to date. I also bring an administrative mindset to every workflow, including data entry and documentation for reliable follow-through.

Previously, as a Bilingual Customer Service Representative at Teleperformance (2021–2022), I assisted English-speaking customers, handled payments and billing inquiries, and provided technical support. I documented interactions in CRM systems to keep information accurate and searchable. I’m now seeking a remote role in customer support, back office, chat support, administrative support, AI training, or data annotation.