Ratna PH

Developed AI training content by creating detailed prompts and responses to guide AI learning. Evaluated and ranked AI responses to enhance model accuracy across various contexts.

Assessed the accuracy of factual information in AI responses and compared the performance of AI assistants to ensure quality and relevance.

Managed account creation and customer inquiries for B2B clients, ensuring high service standards. Coordinated with clients for upgrades and resolved disputes to enhance customer satisfaction.

Specialized in evaluating and enhancing online search results by analyzing ad relevance and providing feedback to improve search algorithms.

Identified bank and fintech transactions that did not fit predefined categories, ensuring accurate categorization and compliance.

Performed accounting activities including taxation, invoicing, and payroll processing while providing administrative support to management and onboarding new employees.