Ratna PHRP
Open to opportunities

Ratna PH

@ratnaph

AI Data Trainer with expertise in customer success and account management.

Singapore

What I'm looking for

I seek a role that values innovation and fosters professional growth, focusing on customer-centric solutions.

I am an experienced AI Data Trainer and Customer Success Executive with a strong background in enhancing AI performance and ensuring customer satisfaction. My current role at SuperAnnotate involves developing AI training content and optimizing AI responses, which has honed my skills in creating detailed prompts and evaluating AI learning outcomes. I am passionate about leveraging technology to improve user experiences and drive product adoption.

Previously, I worked at Koobits Pte Ltd, where I managed customer accounts and provided exceptional support to B2B clients. My role was pivotal in building strong relationships and ensuring customer retention through effective communication and problem-solving. I have also collaborated with various AI companies as a Data Labeller and Product Annotator, further expanding my expertise in the field.

Experience

Work history, roles, and key accomplishments

SU
Current

AI Data Trainer

SuperAnnotate

Jan 2024 - Apr 2024 (3 months)

Developed AI training content by creating detailed prompts and responses to guide AI learning. Evaluated and ranked AI responses to enhance model accuracy across various contexts.

LX
Current

Chatbot Prompt Evaluator

LXT

Jan 2024 - Apr 2024 (3 months)

Assessed the accuracy of factual information in AI responses and compared the performance of AI assistants to ensure quality and relevance.

WE

Ads Quality Rater

Welocalize

Jan 2023 - Jan 2024 (1 year)

Specialized in evaluating and enhancing online search results by analyzing ad relevance and providing feedback to improve search algorithms.

BL

Product Annotator

Brankas Pte Ltd

Sep 2021 - Jan 2023 (1 year 4 months)

Identified bank and fintech transactions that did not fit predefined categories, ensuring accurate categorization and compliance.

Education

Degrees, certifications, and relevant coursework

Ratna hasn't added their education

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Tech stack

Software and tools used professionally

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Ratna PH - AI Data Trainer - SuperAnnotate | Himalayas