Ratna HastutiRH
Open to opportunities

Ratna Hastuti

@ratnahastuti

AI Data Trainer with expertise in customer success and account management.

Singapore

What I'm looking for

I seek a role that values customer insights and fosters innovation in AI solutions.

I am an experienced AI Data Trainer with a strong background in customer success and account management. Currently working remotely, I develop AI training content and optimize AI performance by evaluating and ranking responses to ensure a comprehensive understanding of various topics. My role at SuperAnnotate allows me to contribute significantly to AI learning, enhancing model accuracy across diverse contexts.

Previously, I served as a Customer Success Executive at Koobits Pte Ltd, where I managed B2B accounts and ensured high service standards through effective communication and follow-ups. My passion for understanding customer needs has driven me to build strong relationships and improve product adoption. Additionally, I have collaborated with multiple clients in various capacities, including data labeling and product annotation, which has enriched my experience in the tech industry.

Experience

Work history, roles, and key accomplishments

LX
Current

Chatbot Prompt Evaluator

LXT

Jan 2024 - Feb 2024 (1 month)

Assessed the accuracy of factual information in AI responses and compared the quality of performance between different AI assistants.

SU
Current

AI Data Trainer

SuperAnnotate

Jan 2024 - Feb 2024 (1 month)

Developed AI training content by creating detailed prompts and responses to guide AI learning. Evaluated and ranked AI responses to enhance model accuracy across various contexts.

WE

Ads Quality Rater

Welocalize

Jan 2023 - Jan 2024 (1 year)

Specialized in evaluating and enhancing the quality of online search results by analyzing advertisements and web content for relevance and user intent.

SL

Accounts and Administrative Assistant

SilkAir Pte Ltd

Jun 2015 - Jan 2021 (5 years 7 months)

Performed various accounting activities and provided administrative support, including payroll processing and onboarding activities for new employees.

Education

Degrees, certifications, and relevant coursework

Ratna hasn't added their education

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Tech stack

Software and tools used professionally

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Ratna Hastuti - Chatbot Prompt Evaluator - LXT | Himalayas