Looking for a job

Rashmini Silva

@rashminisilva

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I support customers, sales, payments, bookings, and clean, welcoming service environments.

Finland

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What I'm looking for

I'm seeking flexible part-time sales, cashier, customer service, or cleaning work in Vaasa alongside my nursing studies, where I can provide dependable service, learn Finnish workplace practices, and contribute to a supportive team.

I've supported customers across insurance, hospitality, retail, and cleaning services in Sri Lanka and Finland.

At HNB General Insurance Limited, I assisted customers with product information, promoted insurance products, processed documentation, maintained accurate records, and supported the sales team in achieving targets. At Cinnamon Grand, I managed recreation bookings in ResortSuite, processed payments through Micros, and responded promptly to guest feedback.

As a cashier at Sandamali Super, I handled cash and card payments, issued receipts, assisted with product enquiries, and replenished shelves.

I'm currently studying Bachelor of Healthcare (Nursing) at VAMK in Vaasa and bring reliable, detail-oriented service, strong communication, and a willingness to learn Finnish workplace practices.

Experience

Work history, roles, and key accomplishments

Senior Customer Service Associate

HNB General Insurance Ltd

Feb 2025 - Jul 2026 (1 year 5 months)

• Assisted customers with product information and identified their needs.
• Promoted insurance products and supported sales opportunities.
• Built strong customer relationships and provided professional service.
• Processed customer documentation and maintained accurate records.
• Followed up with customers and supported the sales team in achieving targets.